Three growing trends in communication and collaboration

Today, we live in a working world where communication and collaboration are everything

As technology advances to take on repetitive, process-driven tasks, the focus is on the workforce to do what humans do best — connect, interact, share ideas, and create meaningful connections that ensure we can all do our best work.

Technology is already unlocking some of these truly human-focused skills. Looking ahead in 2020, we will see its influence continue to permeate the workplace, driving three key trends to develop and enhance communication and collaboration.

Audio goes immersive

Employees are working more collaboratively and flexibly than ever before. The traditional approach of travelling to the same desk in the company office, complemented with some working from home on agreement with your employer, has given way to a new, modern way of working.

Open spaces, complete with huddle rooms, hot desks and collaboration areas, are transforming the office environment and its purpose. At the same time, employees are expanding their work spaces beyond the office walls to work on the move, at customer sites, in shared office spaces or at home.

One thing is critical. Whether on a train, working in a noisy office, or battling the decibels of a busy open office, crystal-clear audio is a must — and that puts voice centre stage for 2020.

New technology in soundbars is set to transform the experience in small collaboration spaces like huddle rooms, making it immersive, collaborative and productive for every participant.

Automatic speaker tracking and directional audio technologies are emerging to ensure anyone joining remotely feels as though they are in the huddle room itself. Features like Poly’s next-generation beamforming microphone array clearly picks up all voices within a room, even in lively discussions, and technologies for noise that block out and mute distracting sounds are set to become even smarter.

Video gets smarter 

Over the next 12 months, video and audio collaboration applications and devices will become smarter as machine learning brings a layer of intelligence to optimise every interaction, call and meeting.

For example, the introduction of machine learning into meeting room devices can give a level of insight that simply wasn’t possible before. This can include the typical number of participants, empty seats and how and when huddle rooms and conference rooms are occupied.

As a result, the working environment can be optimised entirely for that company and its requirements, making every part of the space productive and useful.  It is also more economical for businesses to embrace the mobile-first worker, with the average cost of a seat in an office being £35,000 a year and at least a third are unoccupied most of the time.

Machine learning is already being used in some premium cameras to analyse meeting interactions, and make decisions to create a better, more contextual meeting experience. For example, PolyMeetingAI automatically frames participants in the room and can also smooth pan to focus on the active speaker. Conversation mode can also split the screen if two participants in the room are talking, ensuring far end participants can also fully engage in the conversation. NoiseBlock and Acoustic Fence technologies also reduce or eliminate distracting noise for professional-sounding communications.

In fact, machine learning will play an increasing role in aiding noise reduction, by tuning in to background noise adapting the equipment to what is heard. Everyday ambient sounds, like traffic or air-con, can be significantly reduced and in time we will see machine learning completely remove human voices in the background so that the speaker has everyone’s full attention.

Personal, effortless user experiences

The user experience is critical to the adoption of any technology and through 2020 we’ll see significant developments in making communication and collaboration effortless and seamless.

Functionality like live verbal interaction will become much more mainstream with the rise of voice-activated technologies like Google Voice and Alexa for Business. This will increase efficiency, as workers can simply use voice commands to join a call or start a video meeting, rather than using a remote control or pushing multiple buttons.

Personalised interactions will also become mainstream. For example, meeting room technology is developing that will recognise a person as soon as they walk through the door, know that they have an upcoming call and join it automatically based on facial and voice recognition.

In the next few years, we expect to see basic translation services coming into effect. Employees will be able to work with non-native language speaking colleagues with ease, using intelligent translation services built into handsets, headsets and conferencing technologies.


Original post:

35 comentários em “Three growing trends in communication and collaboration

  1. I am really enjoying the theme/design of your weblog.
    Do you ever run into any browser compatibility issues? A number of my blog visitors have complained about my website not operating correctly
    in Explorer but looks great in Chrome. Do you have any suggestions to help fix
    this issue?

  2. I blog often and I seriously appreciate your content.
    This great article has truly peaked my interest. I will bookmark your website and keep checking for
    new details about once a week. I subscribed to your
    Feed too.

  3. I am the co-founder of JustCBD company ( and am looking to expand my wholesale side of company. I really hope that someone at targetdomain give me some advice . I considered that the most ideal way to do this would be to reach out to vape shops and cbd retailers. I was hoping if anybody at all could suggest a reputable site where I can buy Vape Shop B2B Sales Leads I am presently checking out, and Not exactly sure which one would be the most ideal selection and would appreciate any guidance on this. Or would it be much simpler for me to scrape my own leads? Suggestions?

  4. I’m the manager of JustCBD Store label ( and am trying to broaden my wholesale side of company. I really hope that anybody at targetdomain is able to provide some guidance . I thought that the most ideal way to accomplish this would be to talk to vape shops and cbd retailers. I was hoping if anybody could suggest a reliable website where I can buy CBD Shops Business Leads I am presently checking out, and On the fence which one would be the most ideal choice and would appreciate any advice on this. Or would it be simpler for me to scrape my own leads? Ideas?

  5. I have to thank you for the efforts you have put in penning this website. I am hoping to see the same high-grade content from you in the future as well. In truth, your creative writing abilities has inspired me to get my very own website now 😉

  6. Having read this I believed it was rather enlightening. I appreciate you finding the time and energy to put this informative article together. I once again find myself personally spending a significant amount of time both reading and commenting. But so what, it was still worthwhile!

  7. I was extremely pleased to find this great site. I wanted to thank you for your time just for this fantastic read!! I definitely savored every little bit of it and i also have you book marked to look at new stuff on your blog.

  8. Hello would you mind letting me know which webhost you’re working
    with? I’ve loaded your blog in 3 different browsers and I must say this blog loads a
    lot quicker then most. Can you recommend a good internet hosting
    provider at a reasonable price? Cheers, I appreciate it!
    adreamoftrains best hosting

  9. I blog frequently and I seriously appreciate your information. The article has really peaked my interest. I’m going to book mark your blog and keep checking for new details about once per week. I subscribed to your RSS feed as well.

  10. Hi there! This post could not be written any better! Looking at this post reminds me of my previous roommate! He constantly kept talking about this. I most certainly will send this information to him. Fairly certain he will have a good read. Thank you for sharing!

  11. Right here is the right webpage for everyone who wants to find out about this topic. You know a whole lot its almost tough to argue with you (not that I personally will need to…HaHa). You certainly put a fresh spin on a topic which has been discussed for many years. Wonderful stuff, just great!

  12. Achieving your fitness goals does not have to require a certified personal trainer or an expensive gym membership, it is not hard to exercise at home. It is easy to go down a training and fitness rabbit hole, however, when you are looking for the best home exercise equipment to outfit your personal home gym.

  13. An intriguing discussion is worth comment. I do think that you need to publish more about this subject, it might not be a taboo matter but generally people do not speak about such topics. To the next! Many thanks!!

  14. Hello there! This article could not be written much better! Reading through this article reminds me of my previous roommate! He always kept preaching about this. I will send this information to him. Pretty sure he’s going to have a good read. Thank you for sharing!

  15. An impressive share! I’ve just forwarded this onto a co-worker who has been conducting a little homework on this. And he in fact bought me lunch because I discovered it for him… lol. So let me reword this…. Thanks for the meal!! But yeah, thanx for spending the time to talk about this issue here on your blog.

  16. I really love your site.. Very nice colors & theme. Did you build this web site yourself? Please reply back as I’m hoping to create my very own website and would like to know where you got this from or what the theme is called. Appreciate it!

  17. Hi, I do believe this is a great site. I stumbledupon it 😉 I’m going to revisit yet again since I book-marked it. Money and freedom is the best way to change, may you be rich and continue to guide other people.

Leave a Reply

Your email address will not be published. Required fields are marked *