Operationalizing Artificial Intelligence: Making the Promise a Reality

Artificial intelligence (AI) is destined to become a defining technology of this decade. But for many organizations, the benefits of AI remain elusive. Only 26% of the 405 global executives surveyed by Harvard Business Review Analytic Services in December 2020 who work at organizations that have an active interest in AI—including those that have initiated AI projects—have met most of their AI operationalization goals over the past year. Just 5% have hit them all.

Few companies have deployed AI at scale, and many initiatives remain stuck in perpetual pilot mode. Those that are pushing forward are discovering the challenges involved with establishing key guardrails around fairness, accountability, and transparency. But 80% of those who have succeeded in putting AI into production say the time and effort required to put their models into effect are worth it.

 

Original post: https://hbr.org/sponsored/2021/10/operationalizing-artificial-intelligence-making-the-promise-a-reality

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