Businesses that achieve full-scale deployment don’t always get the outcomes they hoped for, says Deloitte
Many organizations are struggling with artificial intelligence deployments despite believing that AI will be critical to business success over the next five years, according to a report by Deloitte.…
The 5th Edition of Deloitte’s State of AI in the Enterprise report is based on a survey of 2,620 business leaders from organizations around the globe, all of whom are responsible for AI technology spending or managing its implementation.
According to the authors, the AI race (if such a thing ever existed) is no longer about adopting AI or automating processes for efficiency, but has now moved on to realizing value, driving outcomes, and unleashing the potential of AI to drive new opportunities.
However, the topline findings are that many organizations are struggling with “middling results” despite increased deployment activity since the last edition of the report.
According to Deloitte, 79 percent of respondents claimed to have achieved full-scale deployment of three or more types of AI applications, up from 62 percent last year. But also up was the percentage of those rating their organizations as “underachievers” – 22 percent in this report compared with 17 percent last time.
Underachievers are characterized by Deloitte as organizations that have carried out a significant amount of development and deployment activity yet failed to achieve the outcomes they were looking for.